For home and field service businesses on ServiceM8
ServiceM8 runs your jobs. We make booking them online easy.
We build the online experience on top of ServiceM8: a booking page for every service and area, an arrival window picked from your real schedule, and deposits paid online. Jobs land in ServiceM8, your CRM hears about it, and anyone who stops halfway gets a follow-up that minute.
How ServiceM8 gets connected. iJoin runs live on Mindbody, Zenoti, Glofox and ABC Fitness today. We connect ServiceM8 through its own API when you start, and the walkthrough shows what it can read and write for your locations before anything goes live.
Be the homeowner. Book it.
Tap through the phone. It starts where an ad sends someone and ends with a booked job. The notes beside it show what lands in ServiceM8 and what your CRM gets at each step.
What do you need?
Before the heat
Something stopped working
New system or replacement
Where's the job?
We cover 07004. A tech is in your area on Thursday.
Pick a window
8 to 11am
12 to 3pm
8 to 11am
Your details
AC tune-up, Thursday
Or pay now and save $10.
Still want Thursday?
Hi Jordan, it's Brightside. Your Thursday 8 to 11am window is held for 30 more minutes. Finish here: bright.co/b/4T8
You're booked.
Thursday, Nov 5, arriving between 8 and 11am. We text you when the tech is on the way.
Finish the flow to see everything that landed in ServiceM8 and your CRM.
Stopped halfway? The next move fires that minute.
Follow-ups run on what someone did, not on a timer. Each of these is an event, and each event has its own next move: a text, a call from your team, a task, or a note in your CRM.
| When this happens | The next move |
|---|---|
| Stopped at confirm | Text within a minute, window held 30 minutes, office told |
| Out of the service area | A polite note, and the lead is kept for later |
| Estimate sent, not approved in 3 days | A follow-up text and a task for the office |
| Job done | A review request and the next service date |
| 12 months since the last tune-up | A rebook text |
| Card declined | A call from the office |
What you get on top of ServiceM8.
One per campaign, per location, per offer, all live at once and all writing into ServiceM8. Change a headline and see it a minute later.
One tag on your website. When someone who booked comes back, you know, and you know what they looked at. Strangers stay strangers.
Stopped at checkout, card declined, did not show, back after three weeks. Each one gets its own next move the minute it happens.
Every step reaches GoHighLevel, HubSpot, Klaviyo, Zapier or your own endpoint, so your team works from what really happened.
How it connects to ServiceM8.
| What we need | Why | From |
|---|---|---|
| Each location's approval to connect | ServiceM8 asks the account owner to approve an outside app before it can read anything | Each owner |
| Read access: services, prices, schedules | So a page never shows a price you do not charge or a time you cannot keep | ServiceM8 |
| Write access: customers, bookings, sales | So a booking or a purchase lands in ServiceM8 the moment it happens, with nobody re-typing it | Your approval |
| Your CRM connection | So every step, from the ad to the booking, reaches the place your follow-ups run | You |
| Your rules: deposits, cancellations, service areas | So the pages follow the policies you already have | You |
See the real thing running.
The businesses in these demos are made up. The software behind them is real and live, and nothing asks you for a real card.
North Pole Fitness Club
A gym on ABC: plans from ABC, joins into ABC, classes booked from the member portal.
Walk the gym demo → Med spas · demoNorth Pole Frosty Medspa
A med spa on Zenoti: region, studio, provider, time and checkout in about a minute.
Walk the med spa demo → The resultWhat changed for a fitness franchise
Online joins went from 40% to 59% of all joins after iJoin went live.
Read the case study →Questions ServiceM8 businesses ask.
Do we have to leave ServiceM8?
No. ServiceM8 stays the system you run the business on. Services, prices, schedules and customers come from it, and every booking and sale lands back in it like any other.
Is ServiceM8 connected today?
iJoin runs live on Mindbody, Zenoti, Glofox and ABC Fitness today. We connect ServiceM8 through its own API when you start, and the walkthrough shows exactly what it can read and write for your locations before anything goes live.
Which CRMs does it connect to?
GoHighLevel, HubSpot, Klaviyo, Zapier or your own endpoint. Every step someone takes, from the ad to the booking, reaches your CRM as it happens, so your follow-ups run on what people actually did.
How many booking pages can we run?
As many as you like: one per campaign, per location or per offer, all live at the same time and all writing into ServiceM8. Test two against each other and keep the winner.
Do card details pass through you?
No. Payments go through the processor you already use, and card details never touch us.
Does it work for franchises and multi-location businesses?
Yes, that is what it was built for. Each location connects its own ServiceM8 account, with its own pages, prices and follow-ups, and you see every location side by side.
What does it cost?
It depends on how many locations you run and whether we run your ads and follow-up calls too. The walkthrough ends with a number.
What happens if we stop?
You leave with your pages, your domain and your data.
See it built on your ServiceM8 account.
Brightside Home Services, its people and its prices are made up for this demo. ServiceM8 is a trademark of its owner. Sneeze It and iJoin are not affiliated with or endorsed by ServiceM8.